QUESTIONS / ANSWERS

ORDERS

WHERE IS MY ORDER?

After you place an order, it usually takes 1-2 business days to process. We’ll send you a confirmation email once it’s handed over to one of our delivery carriers, so keep an eye out!

If it says it has been delivered and it has not, please call us and/or the carrier.

HOW MUCH IS SHIPPING?

We’ve got a few different options you can choose from:

Standard shipping takes 1-7 business days after processing, and costs $0, no matter where you live in the United States.

2-Day delivery is just $15.

If you’re in an ASAP situation, just call us at 1-877-PYT-NoBS (1-877-798-6627)

WHAT'S YOUR RETURN POLICY?

We hope you’re 100% satisfied with your products, but if you’re not, you can make a return within 6 months of purchase. Simply email us at hello@pytbeauty.com with your order number so we can help you with the return process. Once we receive the returned items, we’ll issue you a refund for the purchase price within 5 business days.

SHOPPING

WHERE CAN I FIND PYT PRODUCTS?

Our products are currently carried in all Credo Beauty stores. Check out our Find a Retailer page to find a location near you. And we just launched at Ulta Beauty and are coming to Anthropologie this Fall 2018!

CAN I BUY A GIFT CARD?

We don’t offer gift cards at the moment, but we highly encourage gifting! to receive emails and we will let you know when gift cards are available.

CONTACT

HOW CAN I GET ANSWER TO MORE QUESTIONS?

We’re available 9 am – 6 pm central standard time. You can call us at 1-877-PYT-NoBS (1-877-798-6627), or email us.

WANT TO STAY IN THE KNOW?

Stay up to date with all things PYT Beauty

-on Instagram @PYTBeauty

Follow and Like us at PYT Beauty Facebook page

Sign up for email

ORDERS

WHERE IS MY ORDER?

After you place an order, it usually takes 1-2 business days to process. We’ll send you a confirmation email once it’s handed over to one of our delivery carriers, so keep an eye out!

If it says it has been delivered and it has not, please call us and/or the carrier.

HOW MUCH IS SHIPPING?

We’ve got a few different options you can choose from:

Standard shipping takes 1-7 business days after processing, and costs $0, no matter where you live in the United States.

2-Day delivery is just $15.

If you’re in an ASAP situation, just call us at 1-877-PYT-NoBS (1-877-798-6627)

WHAT'S YOUR RETURN POLICY?

We hope you’re 100% satisfied with your products, but if you’re not, you can make a return within 6 months of purchase. Simply email us at hello@pytbeauty.com with your order number so we can help you with the return process. Once we receive the returned items, we’ll issue you a refund for the purchase price within 5 business days.

 

 

SHOPPING

WHERE CAN I FIND PYT PRODUCTS?

Our products are currently carried in all Credo Beauty stores. Check out our Find a Retailer page to find a location near you. And we will be coming online at Ulta Beauty and Anthropologie this Fall 2018!

CAN I BUY A GIFT CARD?

We don’t offer gift cards at the moment, but we highly encourage gifting! to receive emails and we will let you know when gift cards are available.

WHAT PAYMENT TYPES DO YOU ACCEPT?

All the major credit cards – Visa, MC and Amex. We also have Apple Pay Change Apple pay to coming soon

 

 

PRODUCTS

WHAT IS IN YOUR PRODUCTS?

We pride ourselves on offering makeup without the BS (bad stuff) of course.   Click into our What’s in / What’s not to see our general ingredient list and resources. Or check out the product-specific ingredient details on our product pages.

CAN I GET SAMPLES OF PRODUCTS?

We’re still a new (but growing!) company, so we can’t offer samples quite yet, but we love them too. for our email list and we’ll make sure to send you a note just as soon as we have them.

DO YOU TEST ON ANIMALS?

Definitely not. In fact, our products are certified by Leaping Bunny, the gold standard guarantee for cruelty-free practices in personal care products.

WHEN WILL MORE PRODUCTS LAUNCH?

We’ll have new products hitting the market very soon (we’re talking just a few weeks)! for email notification so you can be the first to know.

 

 

CONTACT

HOW CAN I GET ANSWER TO MORE QUESTIONS?

We’re available 9 am – 6 pm central standard time.  You can call us at 1-877-PYT-NoBS (1-877-798-6627), or email us.

WANT TO STAY IN THE KNOW?

Stay up to date with all things PYT Beauty

-on Instagram @PYTBeauty

Follow and Like us at PYT Beauty Facebook page

for email